Delivery Delays and Suspensions Due to the Earthquake

Dear Customers,

We would like to express our deepest sympathy to all those who have been affected by the recent earthquake centered in Kumamoto Prefecture.

Due to the impact of the earthquake, parcel deliveries are currently suspended or delayed in certain areas. Please note that deliveries may take longer than usual, even if a specific date and time were designated.

For the latest delivery status, please check the official websites of the courier services below:

• Yamato Transport: https://www.kuronekoyamato.co.jp/

• Sagawa Express: https://www.sagawa-exp.co.jp/

We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding.