Refund policy

Due to the nature of our products, we do not accept returns or exchanges for any reason. However, in the unlikely event that you receive an item that is defective or different from your order, please contact us using the Contact form within 7 days of receiving the item. Please include a photo of the product and or packaging, including the shipping label. If a replacement item is available, we will exchange the item(s) with the cost of returning and resending the item(s) at our expense. If there is no replacement product, the product will be returned (refunded).

Please note that returns or exchanges will not be accepted if any of the following items apply

• Products that have been opened or used once.

• Products that is damaged, lost, scratched or soiled due to the customer's fault

• Products that have been  more than eight (8) days after delivery.

• In the case of an order error made by the customer

• Other cases in which we deem that the product is not in accordance with the customer's image, etc.

• Order arrival has been delayed due to circumstances beyond our control, such as adverse weather conditions or courier service interruptions.
  

We do not accept returns or exchanges unless the product is defective or you have received an item that is different from your order. Please note that we will not accept returns or exchanges without prior notification.