Regarding summer holidays

Dear Customers,

Thank you very much for shopping at the official ISSO TEA online store.

We would like to inform you of our summer holiday schedule as follows:

Holiday Period: Wednesday, August 13 – Sunday, August 17

[Shipping & Inquiries During the Holiday Period]

■ Shipping Schedule
・Orders confirmed by 11:59 AM on Tuesday, August 12 → Will be shipped on Tuesday, August 12
・Orders confirmed between 12:00 PM on Tuesday, August 12 and 11:59 AM on Monday, August 18 → Will be shipped sequentially from Monday, August 18

Please note that deliveries after the Obon holiday may experience delays due to increased logistics and traffic volume, as well as possible weather-related disruptions.

■ Customer Inquiries
We will be closed from Wednesday, August 13 to Sunday, August 17.
Inquiries received after 5:00 PM on Tuesday, August 12 will be answered sequentially from Monday, August 18.
(Business hours for inquiries: Monday to Friday, 10:00 AM – 5:00 PM, excluding weekends and national holidays)

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.