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Article: Notice of Summer Holidays

INFORMATION

Notice of Summer Holidays

Dear Valued Customers,

Thank you for your continued support of the official ISSO TEA online store.

We would like to inform you of our summer holiday schedule as follows:

Holiday Period:
August 10 (Sat) – August 14 (Wed)

[Regarding Product Delivery and Inquiries]

Product Delivery

  • Orders confirmed by 11:59 AM on August 9 (Fri) → Shipped on August 9 (Fri)
  • Orders confirmed between 12:00 PM on August 9 (Fri) and 11:59 AM on August 15 (Thu) → Shipped sequentially from August 15 (Thu)

Please note that due to increased shipping demand, traffic conditions, and weather after the holidays, delivery delays may occur. Thank you for your understanding.

Customer Inquiries
Our customer support will be closed from August 10 (Sat) to August 14 (Wed).
Inquiries received after 5:00 PM on August 9 (Fri) will be answered sequentially starting August 15 (Thu).
(Customer support hours: Mon–Fri, 10:00 AM – 5:00 PM, excluding weekends and holidays.)

This summer is especially hot, and we hope to overcome the heat together while enjoying refreshing organic Japanese tea.

We apologize for any inconvenience caused and kindly ask for your understanding.

Thank you for your continued support of ISSO TEA.

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