Business days during Golden Week
Dear Customers,
Thank you for choosing ISSO TEA Official Online Store. We would like to inform you of our business hours and shipping schedule during the upcoming Golden Week holiday period.
Please note that you can still place orders online 24/7 throughout the holiday period.
■ Shipping Schedule
During the Golden Week period (Saturday, April 25 – Wednesday, May 6), we will be closed only on Saturdays and Sundays. We will operate on public holidays.
Closed:
April 25 (Sat), April 26 (Sun)
May 2 (Sat), May 3 (Sun)
Orders will be shipped within 2 business days (excluding weekends).
Please note that delivery may take longer than usual due to high traffic and parcel volume nationwide during this season. We appreciate your understanding.
■ Customer Support
Our support desk will be closed during the following dates: April 29 (Wed), and May 2 (Sat) – May 6 (Wed).
Inquiries received during this time will be handled sequentially starting from Thursday, May 7. We apologize for any inconvenience this may cause and thank you for your patience.
If you have any questions, please feel free to contact us via the inquiry form below.
Thank you for your continued support.